Operations & Customer Support Officer at Alpha.Jobs

Alpha.jobs, on behalf of its client and in cooperation with a licensed employment agency with license number 547, is looking for Operations & Customer Support Officer.

Salary:

• €1,500–2,000 monthly

Employment type:

• Full-time

Work arrangement:

• Hybrid

Main duties:

• Monitor deposits and payouts and investigate failed or delayed transactions.
• Respond to client queries and liaise with payment partners and internal teams.
• Complete reconciliations, reports, incident follow-up and system testing.

Requirements:

• At least one year of experience in forex, fintech or payments.
• Knowledge of alternative payment methods.
• Fluent English and strong analytical attention to detail.

Schedule:

• Rotating 24/7 shifts: 00:00–08:00, 08:00–16:00 and 16:00–00:00, including weekends and public holidays.

Benefits:

• Shift and public-holiday pay.
• Performance bonus, reviews and training.

Only successful candidates will be contacted.

Job Tags: Αγγλικά, Κύπρος, Λεμεσός