IT Sales Account Manager at Alpha.Jobs

Alpha.jobs, on behalf of its client and in cooperation with a licensed employment agency with license number 547, is looking for IT Sales Account Manager.

Salary:

– €2,500–3,000 per month.

– Performance-based incentives.

Employment type:

– Self-employed / freelance engagement.

Work arrangement:

– Hybrid role based in Nicosia.

Main duties:

– Serve as the principal contact and trusted adviser for a portfolio of new and existing customers.

– Align managed IT, cloud and cybersecurity services with client business objectives.

– Own account relationships and identify appropriate upsell and cross-sell opportunities.

– Coordinate renewals, contract extensions and service improvements.

– Work with presales, technical and service-delivery teams to scope solutions and proposals.

– Protect customer satisfaction, retention and measurable value.

– Maintain accurate CRM account and pipeline information.

– Support executive reviews, quarterly business reviews and customer-roadmap discussions.

Requirements:

– At least 3 years in account management or client relationships, preferably within IT services, MSP, cloud or cybersecurity.

– Strong customer-facing, communication, negotiation and presentation skills.

– Commercial judgement and ability to identify growth opportunities.

– Knowledge of managed services, Microsoft 365, Azure, security or compliance frameworks is desirable.

– Enterprise or public-sector customer experience is an advantage.

– Highly organised, proactive and results-driven.

– Fluency in English; Greek is a strong advantage.

Benefits:

– Exposure to leading enterprise technologies and compliance frameworks.

– Ongoing training and development.

– Career growth within a developing technology environment.

– Collaborative and supportive culture.

Only successful candidates will be contacted.

Job Tags: Αγγλικά, Ελληνικά, Κύπρος, Λευκωσία