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Receptionist at SBA

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Τελική Ημερομηνία: 04/11/2026

Sovereign Base Areas Administration – Official Vacancy Notice

Vacancy reference: HR/26/98

Location: Dhekelia

Eligibility: LEC CYN

Closing date: 08/10/2026 (Midnight, Cyprus local time)

Official listing: SBA Administration vacancies

Original advert: View the official PDF

Receptionist

CYN ADVERT

Vacancy Campaign Number: HR/26/98

Terms & Conditions of Employment

1. Contract Type: Permanent

For information on the process or

2. Grade: New Recruits: Local Administrative Assistant the application please contact

the Resource Administrator: Mr

The below grades are for current employees:

Demetris Symeou

1. NEW TACOS: Local Administrative Assistant (LAA)

on 00357 25 96 3210

2. OLD TACOS BFC: BFC Band 7

Operating hours:

3. OLD TACOS SBAA: SBAA 3

Monday to Thursday: 08:00 –

Old TACOS CIN – Find your Scale (weblink accessible

14:00

only through MODNET)

Friday: 08:00 – 12:00

* Old TACOS Employees Under a Pension Scheme will be

moved on SBAA old TACOS.

3. Salary: €17,118.00 per annum, plus Cost-of-Living

Allowance (COLA)

4. Hours per week: Full Time, 37 hours per week

BFC OLD: 36.25

SBAA OLD: 37.50

5. Location: Dhekelia

6. General_Terms_Conditions_Employment_New_Recruits

(Weblink)

7. Closing Date: Thursday 8th of October 2026,

Midnight, Local Cyprus Time.

Eligibility – Are you eligible to apply?

To be eligible to apply for this role, you must be a Cypriot National.

This advert is running concurrently both internally and externally. Priority will be given to

internal candidates.

1

RECEPTIONIST

VACANCY NUMBER: HR/26/98

Applications from individuals that have either reached or passed the BFC / SBAA

Normal Retirement age of 65 will not be accepted.

Essential & Desirable Criteria for the Role

Important Note: Details on the role can be found on the Job Description which is at the end

of this document. These criteria are part of the assessment criteria and will influence the

decision on whether your application will proceed to the next stage.

Essential 1. You must undergo and pass as security & police check. If you are found

successful, you will be requested to provide a Clean Criminal Record and a

Sex Offenders Certificate issued by the Republic of Cyprus.

2. A good knowledge of office-based IT is needed, including Microsoft Office

packages (Word, Excel, Outlook) and electronic filing practices.

3. Ability to follow and maintain set processes (vehicle tracking and 231)

accurately and consistently.

4. Confident verbal and face-to-face communication in both English and Greek,

acting as a front-of-house point of contact.

5. Ability to communicate clearly by telephone and email with military and

civilian personnel in both English and Greek.

6. The ability to communicate in English both verbally and in writing is an

essential part of this role.

7. Good organisation and attention to detail when tracking vehicles, paperwork

and actions.

8. Ability to work reliably with limited supervision, escalating issues when

required.

9. Professional conduct and trustworthiness when handling records and

financial processes.

10. If you are found successful on this campaign, we will be requesting

references, therefore, ensure to have completed this information on your

application form.

11. Be prepared to self-drive an MT vehicle (and prepared to maintain or obtain

FMT600) to attend meetings across WSBA and ESBA or occasionally in the

Republic of Cyprus

2

RECEPTIONIST

VACANCY NUMBER: HR/26/98

Desirable 1. Previous experience in an administrative, clerical, logistics or workshop

environment.

2. Familiarity with vehicle tracking, repair coordination or contractor

interaction.

3. Basic experience supporting or coordinating others without

line-management responsibility.

4. Comfortable working in a busy, customer-facing environment with

changing priorities.

5. NVQ Level 2 or 3 in Business/Office Administration.

6. Any training and/or short course in Office IT/MS Suite.

7. Knowledge of the JAMES vehicle management system.

Official Language

The official language of the Sovereign Base Areas is English and consequently English is

the official language of British Forces Cyprus. All documents are to be completed in this

language. All employees of the Sovereign Base Areas Administration and British Forces

Cyprus are expected to have a basic command of the English language as a pre-requisite

for employment.

How to apply

a. To apply for this role you must complete the application form for external candidates

(weblink) or application for internal employees (weblink) and include evidence on how

you meet the below Competences. The completion of the competences is mandatory. If

you do not demonstrate evidence of the below competences, your application will be

sifted out. Additionally, please note that we can only accept applications as attachments

to email on its original Word Document format. No hard copy applications will be

accepted. Any forms that are submitted in any other format e.g., links to One Drive,

bitmap, jpeg, pdf will not be considered.

You may find Competences Examples here (Weblink)

1. Working Together. 2. Communicating and influencing.

3. Analysing and Using Evidence. 4. Improvement and Change.

b. This role is assessed through the use of the SBAA_BFC_Core_Competence (Weblink),

therefore, you are kindly invited to read the document to assist you with writing your

competences.

c. For further information about the role and process involved please contact

Daniel.Johnstone338@mod.gov.uk

3

RECEPTIONIST

VACANCY NUMBER: HR/26/98

d. For further recruitment information and guidance please choose the appropriate

guidance: Cypriot Nationals Q&A Application Process or UK Family Members Q&A

Application Process

e. Once completed electronically please send your application by email to:

BFC-SBAA-Recruitment-GpMailbox@mod.gov.uk.

Important Note: Ensure that your application has been correctly completed and all relevant

information has been provided. Failure to do so may result in your application being

excluded.

The recruitment process.

The recruitment process is a fair and open competition and candidates are judged on their

own merit.

Please read the information on The Recruitment Process Stages Guide for Applicants

(Weblink) to help you understand the process. The document will explain the recruitment

process stages and enhance your understanding on it.

Additionally, as we want you to show the best version of yourself, we invite you to read the

guides available which should help you understand what you need to do to stand out. If you

feel you need further support, please contact the Resource Admin responsible for this

campaign, you can find the contact details on the front page of this advert.

Job Description

POST TITLE Eng Con Clerk

Area/Section Eng Establishment No

Con/JMETS

Dhekelia

Grade Clerk 2 / LAA Grade Priority 1

Full Time/Part Time Full Time No of Established Hours 36.25/37/37.5

Required Security OS Position CYN/UKFM CYN

Clearance

Current Incumbent Name Employed by BFC or BFC

SBAA

4

RECEPTIONIST

VACANCY NUMBER: HR/26/98

Brief Description of Role

The Clerk Class 2 acts as the front-of-house focal point for both Engineering Control

(EngCon) and the Workshop (WKSP) within JMETS. The role is central to vehicle tracking,

administration and the ownership of the 231 process, ensuring effective control,

accountability and flow of all vehicle platforms entering, moving within and exiting JMETS.

Responsible to

CoC (in ascending order):

1. EngCon IC

2. JMETS AQMS

3. JMETS ASM

Priorities (list in order)

1. Front of House, Vehicle Tracking, and 231 Process Ownership (Primary Role)

a. Act as the front-of-house for EngCon and the WKSP, receiving and processing all

vehicle platforms entering JMETS.

b. Jointly control and maintain the vehicle tracking system, ensuring all platforms are

accurately recorded, tracked and accounted for, including:

1) Current location

2) Status

3) Reason for position within the JMETS system

c. Jointly own and administer the 231 process, ensuring compliance, accuracy and

timeliness. Managing the end-to-end 231 workflow, including:

1) Progressing vehicles for repair via external civilian repair agents.

2) Raising and managing 231s for the procurement of spares and servicing

parts from civilian suppliers.

2. Liaison and Coordination Tasks (Conducted to support Primary Role)

a. Liaise directly with the Contracts Manager to receive direction on:

1) Approved external repair agents

2) Servicing routes

3) Parts sourcing required for 231 completions

b. Liaise directly with the Clerk Class 1 (Budget Manager) to enable:

Payment of all costs incurred through the 231 process

c. Direct and coordinate the EngCon aligned MT driver for:

1) Delivery of platforms to external repair agents

2) Collection of platforms following repair

3) Collection of spares and servicing parts from civilian suppliers

3. Administrative Oversight of Civilian Staff (Non-Management)

a. Provide administrative oversight (without line management responsibility) of civilian

employees within VRS and EngCon, specifically accounting for:

1) Submission and accuracy of timesheets

2) Maintenance of medical registry records

3) Recording and monitoring of annual leave

5

RECEPTIONIST

VACANCY NUMBER: HR/26/98

b. Act as the administrative point of contact for these areas on behalf of the civilian

workforce, ensuring records are complete and up to date.

Responsible for (Tasks/Duties) Percentage (%) of time

spent during the

working week on each

task

• Front of House, Vehicle Tracking, and 231 Process • 60%

Ownership (Primary Role)

• Liaison and Coordination Tasks (Conducted to support • 30%

Primary Role)

• Administrative Oversight of Civilian Staff • 10%

(Non-Management)

All employees are

1. To undertake ad-hoc duties, as required, that may be reasonably expected by the

line manager but are commensurate with the grade, and within the unit objectives.

2. To carry out responsibilities with regard to BFC Equal Opportunities and Health

& Safety Policies.

Competences required:

Essential:

• Working Together

• Communicating and Influencing

• Analysing and Using Evidence

• Improvement and Change

Training/qualifications required for the post

Essential:

1. Competence using Microsoft Office (Outlook, Word, Excel) for email, tracking and

record keeping.

2. Ability to follow and maintain set processes (vehicle tracking and 231) accurately

and consistently.

3. Confident verbal and face-to-face communication in English and Greek, acting as a

front-of-house point of contact.

4. Ability to communicate clearly by telephone and email with military and civilian

personnel in both English and Greek.

5. Good organisation and attention to detail when tracking vehicles, paperwork and

actions.

6. Ability to work reliably with limited supervision, escalating issues when required.

7. Professional conduct and trustworthiness when handling records and financial

processes.

6

RECEPTIONIST

VACANCY NUMBER: HR/26/98

Desirable:

1. Previous experience in an administrative, clerical, logistics or workshop

environment.

2. Familiarity with vehicle tracking, repair coordination or contractor interaction.

3. Basic experience supporting or coordinating others without line-management

responsibility.

4. Comfortable working in a busy, customer-facing environment with changing

priorities.

5. NVQ Level 2 or 3 in Business/Office Administration.

6. Any training and/or short cource in Office IT/MS Suite.

7. Knowledge of the JAMES vehicle management system.

Equal Opportunities Responsibilities

The responsibility for implementing the Department’s Equality & Diversity policies is shared

by all staff. The Post Holder has a shared responsibility to ensure that the working

environment is free from harassment, and that the dignity of others is respected. The Post

Holder is required to take care that his/her own conduct does not cause offence and he/she

should discourage colleagues from harassing others. Post Holder will be required to

undertake a mandated Equality & Diversity training.

Health & Safety Responsibilities

The Post Holder is to take due account of customer care considerations and is responsible

for ensuring that their own actions and their environment is free from items/actions that

may be considered hazardous to others.

Originator: LM SSgt D Employee:

Johnstone

Signed: Signed:

Date: Date:

(To be reviewed at recruitment or annually at beginning of Reporting Year)

7

Links contained in the official document

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