Host/ess at i-STAFF Solutions & Consulting Ltd
Job Description:
• Greet and welcome guests with warmth, elegance, and professionalism,
ensuring an exceptional first impression of the venue.
• Manage guest seating arrangements, reservations, and table allocations to
ensure smooth and efficient service flow.
• Escort guests to their tables and coordinate with the service team to ensure
seamless dining operations.
• Build strong guest relationships by providing personalised attention and
recognising guest preferences and special occasions.
• Support the service team by anticipating guest needs and contributing to an
elevated dining experience.
• Ensure that the reception area and restaurant entrance remain clean, organised,
and presentable at all times.
• Manage reservations, walk-ins, special requests, and group bookings with
accuracy and attention to detail.
• Handle guest enquiries regarding menus, services, and events in a courteous
and professional manner.
• Monitor guest satisfaction and promptly escalate any concerns or complaints to
management when necessary.
• Contribute to maintaining a refined, welcoming, and luxury hospitality
Eu Candidate only
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