Funding Officer at IC Markets (EU) Ltd

Join our dynamic team at IC Markets (EU) as a Funding Officer and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with us!

Who We Are:

IC Markets (EU) is a leading, fully regulated CFD provider headquartered in Limassol, offering the European market a premier and highly transparent trading environment built on the principle of “Built by traders for traders”. Combining compliance and innovation with cutting-edge technology and exceptional execution, we serve a diverse global clientele as a client-focused organization that values transparency, reliability, and superior service, and offers the opportunity to be part of a dynamic industry built on the trust of our clients and stakeholders.

What We’re Looking For:

As a Funding Officer, you will be responsible for a comprehensive set of tasks centered on transaction processing and operational compliance. This includes the execution of various transaction types (such as SEPA, SWIFT, Credit card, and E-wallets), which necessitates close coordination with internal support and Compliance/AML teams, as well as liaising directly with banks and payment service providers. A key daily duty is the monitoring of deposits and withdrawals, along with the management of chargebacks and the thorough checking of all related payment documents. Furthermore, the role involves performing essential daily and monthly reports, maintaining clear communication with clients regarding their transactions, and handling ad hoc requests from the Head of Department (HoD).

What You’ll Do:

• Client funding and transactions: Process client deposits, withdrawals, and account transfers efficiently and accurately.
• Reconciliation and record-keeping: Perform financial reconciliation procedures to ensure the accurate recording of the company’s and clients’ financial transactions. Maintain up-to-date records of all client transactions and associated documentation.
• Problem-solving and communication: Respond to client and internal queries in a timely and professional manner. Coordinate with other departments, such as Sales and Support, to resolve discrepancies and improve processes.
• Procedural improvement: Identify and enhance internal procedures, systems, and controls to improve efficiency and customer satisfaction.

Qualifications:

• Academic Background: Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Industry Knowledge: Previous experience in the FinTech, Forex (FX), or Gaming industries is highly preferred, as these sectors involve high-volume transaction processing.

Soft Skills & Competencies:

• Extreme Attention to Detail: Ability to process high volumes of data with zero tolerance for error, ensuring client funds are handled accurately.
• Communication Skills: Excellent written and verbal communication skills in English for liaising with banks, PSPs, and internal departments like Sales and Support.
• Problem-Solving: A proactive approach to resolving transaction discrepancies and identifying bottlenecks in funding workflows.
• Adaptability: Ability to handle ad hoc requests from the Head of Department and work effectively under pressure during peak transaction times.

Working Schedule:

The ordinary working hours will be 8 hours per day, over five days a week, from Monday to Friday, 7:00 – 15:00, 9:00 – 17:00, and 12:00 – 20:00 on a bi-weekly rotational basis.

Why Join Us? Experience Rewards Beyond Just a Job! Because You Matter.

• Competitive Pay – We value you, not just your role. Our compensation reflects the skills and experience you bring to the table.
• Career Growth – Your journey is important. We’re here to support your development with ongoing learning and clear paths to advancement.
• Work-Life Balance – Time to rest is time to thrive. With 22 days of annual leave, your personal life is respected and prioritized.
• Wellness & Healthcare – Health comes first. Enjoy 12 paid sick days and full medical insurance coverage after 6 months—because your well-being is our priority.
• Future Security – We’re invested in your tomorrow. Access our provident fund after 6 months for peace of mind down the road.
• Snack Hub – We care about your daily comfort. Our fully stocked kitchen keeps you energized with fresh fruit, snacks, and beverages.
• Lunch on Us – Nourishment and connection matter. Enjoy a delicious daily lunch buffet with teammates.
• Paid Overtime – Your extra effort doesn’t go unnoticed. We recognize and reward the time you put in.
• Learning & Development – We believe in your potential. Dedicated budgets support your upskilling and curiosity.
• Referral Bonus – People matter here. Bring in great talent and get rewarded for growing our community.
• Team Spirit – Culture is everything. Join a team that celebrates together through events and team-building activities.
• Fitness & Recreation – Stay active and refreshed with access to gym facilities, organized sports, and relaxing spa treatments.
• Unwind Fridays – We’re human too. Enjoy a relaxed Friday drink with colleagues to close the week on a high note.

Our culture is built on empathy, respect, and trust, because at the heart of everything we do is you.

 Your next big opportunity starts here!

• Apply now at icmarketseu.bamboohr.com/careers and let’s build something incredible together!
• Thank you for your interest in joining IC Markets. Due to the high volume of applications, only candidates under consideration will be contacted. All applications are handled with the strictest confidentiality.

Job Tags: MS Office, Αγγλικά, Κύπρος, Λεμεσός