Customer Support & Platform Operations Officer at Alpha.Jobs

Alpha.jobs, on behalf of its client and in cooperation with a licensed employment agency with license number 547, is looking for Customer Support & Platform Operations Officer.

Salary:

– €1,500–€2,000 monthly

Employment type:

– Full-time, permanent employment

Work arrangement:

– Office-based platform-support work in Paphos

Main duties:

– Answer inbound calls and support customers and professional users with listings, purchases, platform use and technical questions.

– Handle complaints and listing reports calmly and professionally.

– Audit and moderate property listings for accuracy and policy compliance.

– Manage subscriptions and assist with collections and renewals.

– Support sales administration and follow up enquiries, subscriptions and unresolved cases.

Requirements:

– Previous experience in customer support, call handling or administration.

– Fluent Greek and English with strong written and spoken communication.

– Ability to prioritise multiple tasks, follow procedures and maintain accuracy.

– Comfort with web systems and CRM tools.

– Real-estate, online-marketplace, billing or subscription experience is advantageous.

– Calm, reliable and solution-oriented approach.

Benefits:

– Stable long-term role in an established online platform.

– Training and ongoing support.

– Friendly, professional working environment.

Only successful candidates will be contacted.

Job Tags: Αγγλικά, Ελληνικά, Κύπρος, Πάφος