ΥΠΑΛΛΗΛΟΣ ΥΠΟΔΟΧΗΣ — RECEPTIONIST at Mayfair Hotels Ltd

RECEPTIONIST

Mayfair Hotels | Paphos

Mayfair Hotels, a family-owned hospitality business established in 1983, is seeking a Receptionist for its hotel in Paphos.

With authentic hospitality at the heart of our vision, we work together as a family to provide our guests with an enjoyable stay. We are looking for a courteous, organised and service-minded individual to join our Front Office team.

Key Responsibilities

·        Welcome guests and carry out check-in and check-out procedures.

·        Provide information about the hotel’s facilities and services, as well as the local area.

·        Handle telephone calls, emails and guest requests.

·        Enter and update reservations and guest details in the hotel’s property management system.

·        Process charges, issue bills and collect payments in accordance with hotel procedures.

·        Coordinate with Housekeeping, Maintenance and other departments to ensure prompt guest service.

·        Handle guest feedback and complaints professionally, referring matters to the Front Office Manager when necessary.

·        Provide clear shift handovers, including outstanding matters and special requests.

·        Follow procedures for maintaining confidentiality and protecting guests’ personal information.

Qualifications

·        Good command of Greek and English. Additional languages will be considered an advantage.

·        Computer literacy. Knowledge of a hotel property management system (PMS) will be considered an advantage.

·        Strong communication skills, courtesy and professional conduct.

·        Organisational skills, attention to detail and the ability to manage multiple tasks.

·        Reliability, punctuality and a team-oriented approach.

·        Ability to work shifts, including weekends and public holidays.

·        Previous hotel reception experience or qualifications in hospitality will be considered an advantage.

What We Offer

·        An attractive remuneration package based on experience and qualifications.

·        Social insurance contributions and other statutory benefits.

·        Meals during working hours at the staff restaurant.

·        An optional accommodation package for employees relocating from abroad.

·        Opportunities for career progression within the team.

Join the Mayfair family and help us create positive hospitality experiences every day.

To apply, please send your CV to careers@mayfair.com.cy, quoting “Receptionist”, or apply directly through our careers page.

 

Job Tags: Αγγλικά, Ελληνικά, Κύπρος, Πάφος