Technical Support Engineer
Are you a Mechanical or Electrical Engineer and looking for a challenging role? Join a leading company as a Technical Support Engineer specializing in top-tier product provision, installation, and support for the Mining, Aggregates, Cement, and Recycling industries.
You’ll offer crucial technical support, troubleshooting, and analytical services to diverse customers.
This includes identifying spare parts, preparing quotations, assisting with machine troubleshooting, and managing warehouse stock.
If you’re ready to tackle complex technical challenges within a dynamic team, this opportunity is for you.
The Technical Support Engineer will be responsible for: Provide expert technical support (remote & on-site) for industrial equipment, diagnosing mechanical, electrical, and hydraulic faults Perform preventative maintenance and corrective repairs to ensure optimal equipment performance and minimize downtime Assist with equipment installation, commissioning, and operation, ensuring proper functionality Generate detailed technical reports and maintain service records for all support activities Manage spare parts identification, ordering, and inventory tracking for equipment repairs Travel to customer sites for hands-on support, repairs, and to maintain strong customer relationships
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