Store Manager at Golden Careers Recruitment

Our client is a store founded in 1978 in Limassol with the aim of importing and distributing selected DIY products for professionals and individuals.

Job Responsibilities

• Coordinating, supervising, and monitoring store operations to ensure accurate, high-quality execution within set timeframes.
• Continuously improving processes and systems and managing changes effectively.
• Ensuring the availability of necessary resources and a suitable work environment for the store’s operations.
• Communicating the company’s strategic goals to staff and the role of the store in achieving them.
• Setting store goals and distributing them among the store’s departments.
• Providing ongoing support and feedback to store staff and addressing professional issues.
• Evaluating staff members based on the current assessment system.
• Utilizing and developing the professional skills of the store’s personnel.
• Motivating department staff to improve performance (quantitative and qualitative).
• Planning and monitoring work schedules and annual leave for store personnel.
• Managing the store’s cash register and expenses (e.g., overtime).
• Resolving administrative issues (e.g., repairs).

Sales & Customer Service

• Promoting store sales.
• Encouraging cross-sales for products from other departments.
• Promoting products on offer.
• Effectively serving both internal and external customers in-store and over the phone.
• Preparing and managing order forms and/or customer offers for timely and accurate completion.
• Informing the Purchasing Department about necessary orders to cover product shortages for existing customer orders.
• Making recommendations to the Purchasing Department for new products and/or increased needs for existing products.
• Inspecting returned products.

Organization & Stock Replenishment

• Ensuring stock accuracy and completeness for correct categorization and timely replenishment.
• Ensuring accurate and immediate product pricing.
• Ensuring correct shelf organization according to the given instructions.
• Submitting timely requests to the Central Warehouse for replenishment.
• Maintaining workspace cleanliness.

Credit Control

• Monitoring customer credit balances and managing overages with the Credit Control Department.
• Tracking shipment waybills to customers to convert them into invoices within company policy time limits.

Health and Safety

• Implementing and monitoring health and safety policies and procedures, informing the Health & Safety Officer about issues and improvements.
• Notifying the Health & Safety Officer of any accidents within store premises.
• Notifying the Health & Safety Officer of any work-related accidents and illnesses among staff.

Other Duties

• Opening and closing the store.
• Any other duties assigned by the authorized Supervisory Authority.

Requirements

• Very good knowledge of Greek and English languages
• At least 3 years of experience in a similar leadership position
• Holder of a degree or diploma in Business Administration or another related field of study will be considered an additional qualification
• Basic knowledge of computers and Microsoft Office programs (Excel, Word)
• Leadership
• Personnel Management & Development
• Decision Making & Problem Solving
• Change Management
• Customer Service
• Initiative
• Result Orientation
• Teamwork and Collaboration
• Flexibility

Benefits:

• 13th salary.
• 22 days of leave per calendar year.
• Discount Card for shopping at the store.
• Five-day work week from Monday to Sunday with flexible hours.

Job Tags: MS Office, Αγγλικά, Ελληνικά, Κύπρος, Λεμεσός