Spa Receptionist at Parklane Resort & Spa

Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working Spa Receptionist.

About Parklane

Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.

Duties & Responsibilities

• Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
• Offer guests amenities such as water, juice, or heated neck pillows.
• Answer questions about general property information and amenities.
• Escort guests to and from treatment rooms.
• Check computer for updates and changes to schedule regularly throughout the day.
• Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
• Dispose of trash and dirty linens in the proper area.
• Secure supplies and equipment at the end of each shift.
• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
• Anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 4.5 kg; stand, sit, or walk for an extended period.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• 1+ years’ experience in similar position as Spa Receptionist or Previous customer related experience
• Excellent Knowledge of English Language (Greek & Russian Language is a plus)
• Excellent Communication and Organizational Skills
• Excellent knowledge of MS Office (especially Excel, Word, Outlook)
• Pleasant Personality
• Customer-centric

 Benefits

• Competitive remuneration package
• Career Growth, Training programs and professional development
• Free meals during shift
• Participation in the company’s staff events and rewards for achievements
• Discount Card for various shops, restaurants and occasional vouchers
• Referral bonus

Apply by sending your CV at the strictest confidence at recruitments@parklanecyprus.com

Kindly note that only shortlisted candidates will be contacted.

Job Tags: MS Office, Outlook, Αγγλικά, Ελληνικά, Κύπρος, Λεμεσός, Ρώσικα