Sea Freight Import Manager at Alpha.Jobs

A reputable Logistics company with offices in Limassol is working in partnership with GRS to hire a detail-oriented and proactive Sea Freight Import Manager to oversee and coordinate the efficient movement of goods from origin to destination. This role is critical in ensuring the seamless and cost-effective delivery of shipments, while maintaining clear communication with all stakeholders involved. The ideal candidate will play a key role in safeguarding the company from financial or reputational risks, ensuring operational excellence and customer satisfaction throughout the import process.

MAIN DUTIES AND RESPONSIBILITIES

• Manage the department’s day to day operations
• Check all manifests are entered correctly and clients billed based on quotations and/or general tariffs
• Monitor status of all incoming cargo and take necessary actions
• Prepare messenger’s daily schedule
• Control, update, and circulate to all involved parties the list and status of containers/cargoes
• Coordinate with warehouse, with regards to shipment deliveries requiring special handling
• Coordinate with transport, with regards to shipment deliveries requiring special handling
• Take ownership and resolve issues
• Handle all correspondence and take necessary actions
• Prepare quotations for DDU/DAP/DDP/Cargo tenders
• Liaise with agents for shipment deliveries/arrivals
• Invoice all agents for DDU/DAP/DDP/Cargo
• Prepare AMETA
• Confirm that all the delivery orders received from shipping lines and/or invoices from agents are issued and based on the agreed rates. Take corrective action wherever necessary
• Submit to Accounts Department all invoices and/or credit notes received from shipping lines, subcontractors, and agents by close of business day
• Contribute to general tariff preparation
• Liaise with sales and marketing and contribute to business development
• Monitor rates from agents and lines
• Follow and practice all company procedures as required
• Assist in any other activities necessary for the smooth operation of the department and the company in general
• Ensure that all SF In customers have a seamless experience and build productive relationships with all other departments
• Build strong relationships with all carriers/agents/clients
• Analyze the department’s revenue and expenditure to ensure maximum profitability
• Ensure smooth flow of information and goods
• Ensure correct pricing and billing
• Update all stakeholders of any significant changes or issues that may arise in the industry, regulatory framework as well as any shipment related particularities
• Ensure optimum teamwork and productivity
• Maintain productive relationships with all departments
• Handle customer complaints and their escalation, whenever necessary
• Fully comply with the company’s Health and Safety regulations and procedures
• Ensure all team members fully comply with the company’s Health and Safety regulations and procedures

CANDIDATE PROFILE

• At least two years of experience in a similar position
• Excellent communication skills, both written and oral
• Strong interpersonal skills, values and leadership capabilities
• Knowledge of technical operations
• Planning and organizing skills
• In depth understanding of the industry
• A high level of computer literacy
• University degree

COMPANY BENEFITS

• 13th salary
• Medical Insurance
• Provident Fund (to be introduced soon)
• Working Hours: Monday-Thursday 08:30-17:30 and Fridays 08:00-16:00.

Job Tags: MS Office, Κύπρος, Λεμεσός