ΠΛΗΡΗΣ
Risk and Fraud Manager at Golden Careers Recruitment
Our client is a leading provider of turnkey gaming platform solutions, offering fully tailored services for the online gaming industry. They deliver end-to-end support—including platforms, operations, and player management—helping partners build, grow, and scale their brands with advanced technology and expert guidance. They’re currently looking for a motivated and dynamic Risk and Fraud Manager to join thier development team in their Limassol office.
Job Responsibilities
- Planning and implementing an overall risk management process
- Performing daily risk assessment activities that might affect the company
- Perform risk evaluation and adjust the criteria used according to the company’s evolving requirements, costs, etc.
- Prepare reports that quantify and establish the company’s risk levels
- Keep track at all times of all main and major topics that the department is dealing with daily (KYC, Chargebacks, Fraud Rings, etc)
- Provide support, guidance, assistance, and periodical training to the team members to keep them up to date with all procedures
- Manage the Risk Operations team on a professional and administrative level
- Supervise and monitor the work process of employees in the department
- Investigating, reporting and undertaking remedial action on suspicious account transactions to protect the business from financial loss
- Reviewing and processing all withdrawal requests
- Report to the Head of Operations
Requirements
- Proven experience in Risk, Fraud, or Compliance roles, preferably within the iGaming industry
- Strong understanding of risk management processes, fraud prevention, and KYC procedures
- Experience handling chargebacks, fraud detection, and suspicious transaction investigations
- Previous experience in managing and leading teams
- Analytical mindset with the ability to assess risk and make data-driven decisions
- Ability to prepare reports and present risk insights to senior management
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Excellent communication and interpersonal skills
- High level of integrity and attention to detail
- Ability to train, mentor, and support team members
- Proficiency in Microsoft Office tools (especially Excel) and relevant risk/fraud systems
Remuneration & Benefits:
- Competitive salary package based on experience
- Learning & Development Program with ongoing training opportunities
- 21 days of Paid Annual Leave
- Paid Sick Leave
- Private Medical Health Insurance
- Weekly complimentary lunch at the office
- Unlimited snacks, coffee, and beverages
- Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining
- Referral Bonus Program for successful candidate recommendations
- Birthday gift vouchers and celebration perks
- Team-building activities and company events
- Supportive, inclusive, and positive working environment
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