The Porto Platanias Hotels & Resorts Group operates dynamically in Crete, developing and managing 5-star hotel properties that offer high standards of hospitality with a strong focus on authentic Cretan hospitality.
At Porto Platanias Hotels & Resorts, we cultivate a passion for tourism and make meaningful investments in our people.
We create career opportunities within a modern working environment that promotes professional development and supports a healthy work–life balance.
Restaurant Captain Key Responsibilities Maintain excellent knowledge of the menu, wine list and daily culinary recommendations, providing appropriate suggestions to guests.
Supervise, guide and coordinate the service team throughout restaurant operations.
Organize and allocate staff stations, ensuring smooth and efficient service flow.
Oversee the restaurant setup prior to service, ensuring that both the premises and the team are fully prepared.
Ensure compliance with hygiene and safety regulations, in accordance with HACCP standards.
Handle guest complaints and special requests professionally and efficiently.
Brief and prepare the team for VIP reservations, special events and guests’ specific requirements.
Ensure effective communication and cooperation between the service team and the kitchen.
Train and guide team members in accordance with the hotel’s quality and service standards.
Conduct daily team briefings to communicate operational updates and coordinate service activities.
Apply upselling and suggestive selling techniques to enhance the guest experience and increase revenue.
Monitor the average check and support the achievement of sales targets.
Ensure accurate order entry and correct bill processing.

Job Tags: Κρήτη, Χανιά

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