Receptionist at N.S. Napa Suites Hotel Ltd

Are you ready to take your hospitality career to the next level in one of the most stylish hotels in Cyprus and do you have a passion for people, customer service, and a knack for making every guest feel like a VIP? We’re on the lookout for a Receptionist who brings energy, charm, and provides consistent, high-quality service across all shifts!

Exciting things are happening as part of the All & More Hotels and Resorts family, Hotel Napa Suites are expanding their teams – and we want YOU to be part of it for Summer 2026!

Job Responsibilities

• Welcome guests with warmth and professionalism, ensuring smooth check-in and check-out procedures.
• Go beyond the front desk — proactively engage with guests throughout their stay.
• Handle all cash floats and transactions accurately during your shift.
• Respond to guest queries and log all interactions for follow-up.
• Maintain clear shift handovers and communication with colleagues.
• Monitor guest credit balances and notify senior management when necessary.
• Assist guests with activities, company F&B outlets and transport bookings.
• Maintaining a clean and organized reception desk.
• Respond promptly to guest requests and refer any complex queries to the Front Office Management.
• Carry out assigned side duties as directed by the Front Office Management.

Requirements

• 2-3 years of front office experience within a 4-star or 5-star hotel or resort setting preferred.
• Excellent communication in English is essential. Fluency in Greek is a strong advantage.
• Great attention to detail and time management.
• Proven ability to provide outstanding service with a friendly and professional demeanor.
• Comfortable working collaboratively in a high-energy, team-focused environment.
• Flexibility to work evenings, weekends, and holidays as required.
• Professional appearance and a positive, proactive attitude.
• Experience with a front office software will be considered an advantage.
• Applicants must hold EU nationality without the need for a visa sponsor.

What we offer

• Competitive compensation package based on qualifications and experience.
• Working hours are 48 per week.
• Paid annual leave.
• 13th Salary.
• Referral Bonus as applicable.
• Meals during shifts.
• Uniform provided.
• Friendly, supportive team environment.
• Training and career development.

If you have a passion for delivering amazing guest experiences, we’d love to meet you! 

Apply Today!

Submit your application HERE or send your CV to hr@allandmorehotels.com 

Subject line: “Hotel Napa Suites Application – Receptionist”

Join us and be part of something exceptional.

Hotel Napa Suites – Where Hospitality Meets Style. 

 

Job Tags: MS Office, Αγγλικά, Ελληνικά, Κύπρος