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Prison Support Officer / SBA Support Officer at SBA

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Τελική Ημερομηνία: 03/11/2026

Sovereign Base Areas Administration – Official Vacancy Notice

Vacancy reference: HR/26/156

Location: Dhekelia

Eligibility: LEC CYN

Closing date: 16/10/2026 (Midnight, Cyprus local time)

Official listing: SBA Administration vacancies

Original advert: View the official PDF

SBA Support Officer

CYN ADVERT

Vacancy Campaign Number: HR/26/156

Terms & Conditions of Employment

1. Contract Type: Permanent

For information on the process or

2. Grade: New Recruits: Local Executive Officer the application please contact

the Resource Administrator: Mr

The below grades are for current employees:

Demetris Symeou

1. NEW TACOS: Local Executive Officer (LEO)

on 00357 25 96 3210

2. OLD TACOS BFC: BFC Band 10

Operating hours:

3. OLD TACOS SBAA: SBAA 7

Monday to Thursday: 08:00 –

Old TACOS CIN – Find your Scale (weblink accessible

14:00

only through MODNET)

Friday: 08:00 – 12:00

* Old TACOS Employees Under a Pension Scheme will be

moved on SBAA old TACOS.

3. Salary: €30,925.00 per annum, plus Cost-of-Living

Allowance (COLA)

4. Hours per week: Full Time, 37 hours per week

BFC OLD: 36.25

SBAA OLD: 37.50

5. Location: Dhekelia

6. General_Terms_Conditions_Employment_New_Recruits

(Weblink)

7. Closing Date: Friday 16th of October 2026, Midnight,

Local Cyprus Time.

Eligibility – Are you eligible to apply?

To be eligible to apply for this role, you must be a Cypriot National.

This advert is running concurrently both internally and externally. Priority will be given to

internal candidates.

1

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

Applications from individuals that have either reached or passed the BFC / SBAA

Normal Retirement age of 65 will not be accepted.

Essential & Desirable Criteria for the Role

Important Note: Details on the role can be found on the Job Description which is at the end

of this document. These criteria are part of the assessment criteria and will influence the

decision on whether your application will proceed to the next stage.

Essential 1. You must undergo and pass as security & police check. If you are found

successful, you will be requested to provide a Clean Criminal Record and a

Sex Offenders Certificate issued by the Republic of Cyprus.

2. School Leaving Certificate.

3. Strong organisational, administrative, financial control and analytical skills.

4. Demonstrated ability to work independently, exercise judgement, prioritise

competing demands and make recommendations within delegated authority.

5. Proven ability to manage confidential information appropriately.

6. Ability to identify risks, maintain accurate records, analyse information and

produce clear written reports for management use.

7. A good knowledge of office-based IT is needed, including Microsoft Office

packages (Word, Excel, Outlook) and electronic filing practices.

8. The ability to communicate in English both verbally and in writing is an

essential part of this role.

9. If you are found successful on this campaign, we will be requesting

references, therefore, ensure to have completed this information on your

application form.

10. Be prepared to self-drive an MT vehicle (and prepared to maintain or obtain

FMT600) to attend meetings across WSBA and ESBA or occasionally in the

Republic of Cyprus

Desirable 1. Experience in justice, custodial, probation or other regulated operational

environments.

2. Familiarity with public sector financial or administrative controls.

3. Experience supporting inspection, audit or assurance activity.

4. CP&F trained user.

2

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

Official Language

The official language of the Sovereign Base Areas is English and consequently English is

the official language of British Forces Cyprus. All documents are to be completed in this

language. All employees of the Sovereign Base Areas Administration and British Forces

Cyprus are expected to have a basic command of the English language as a pre-requisite

for employment.

How to apply

a. To apply for this role you must complete the application form for external candidates

(weblink) or application for internal employees (weblink) and include evidence on how

you meet the below Competences. The completion of the competences is mandatory. If

you do not demonstrate evidence of the below competences, your application will be

sifted out. Additionally, please note that we can only accept applications as attachments

to email on its original Word Document format. No hard copy applications will be

accepted. Any forms that are submitted in any other format e.g., links to One Drive,

bitmap, jpeg, pdf will not be considered.

You may find Competences Examples here (Weblink)

1. Working Together 2. Communicating and influencing.

3. Analysing and Using Evidence 4. Planning and Managing Resourcesto

Deliver Business Results

b. This role is assessed through the use of the SBAA_BFC_Core_Competence (Weblink),

therefore, you are kindly invited to read the document to assist you with writing your

competences.

c. For further information about the role and process involved please contact Panicos

Panayi on Tel No: 99872753

d. For further recruitment information and guidance please choose the appropriate

guidance: Cypriot Nationals Q&A Application Process or UK Family Members Q&A

Application Process

e. Once completed electronically please send your application by email to:

BFC-SBAA-Recruitment-GpMailbox@mod.gov.uk.

Important Note: Ensure that your application has been correctly completed and all relevant

information has been provided. Failure to do so may result in your application being

excluded.

3

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

The recruitment process.

The recruitment process is a fair and open competition and candidates are judged on their

own merit.

Please read the information on The Recruitment Process Stages Guide for Applicants

(Weblink) to help you understand the process. The document will explain the recruitment

process stages and enhance your understanding on it.

Additionally, as we want you to show the best version of yourself, we invite you to read the

guides available which should help you understand what you need to do to stand out. If you

feel you need further support, please contact the Resource Admin responsible for this

campaign, you can find the contact details on the front page of this advert.

Job Description

POST TITLE Prison Support Officer

Area/Section SBA Prisons & Probation Position No New ROLE

Services

Grade LEO G rade Priority 1

Full Time/ Full time No of Established 36.25 – 37.50

Part Time Hours

Required Security Position CYN/UKFM

Clearance

Current Incumbent NEW Employed by BFC or

Name SBAA

Brief Description of Role

The Prison Support Officer is responsible for the independent delivery, coordination and first-line

assurance of core administrative, financial and operational support functions within the SBA Prison

Service. The post holder acts as the primary point of control for prison administrative systems,

financial processes, prisoner payment administration, operational support arrangements and

rehabilitation programme coordination.

The role requires sound judgement, discretion, initiative and the ability to make evidence-based

recommendations within delegated authority. The post holder works with a high degree of

autonomy within established policies, procedures and financial controls. The post holder is

expected to resolve routine and non-routine administrative, financial and coordination issues

independently, referring only matters involving policy, significant financial implications or novel

operational concerns to senior management. The post holder ensures that prison management

receives accurate, timely and reliable information to support operational decision-making,

governance and compliance. The post holder identifies administrative, financial and coordination

risks, proposes practical mitigations, and provides advice and recommendations to prison senior

management. The quality of the post holder’s work and recommendations can affect SBAA

governance, service delivery and organisational reputation.

The duties of the position are carried out during office hours.

Responsible to

4

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

Line Manager – Deputy Head of Prison

Counter Signing Officer – Head of Prison

Priorities (list in order)

• Governance, Assurance and Compliance

• Administrative and Financial Control

• Operational Coordination and Support

• Rehabilitation Programme Coordination

• Data Management, Reporting and Performance

Responsible for (Tasks/Duties) Percentage (%) of time

spent during the working

week on each task(18)

Governance, Assurance and Compliance 30%

• Act as the principal administrator and first-line assurance

officer for designated prison administrative and financial

records, ensuring accuracy, completeness, audit readiness

and appropriate retention.

• Provide first-line assurance to prison management that

administrative systems and processes are operating

effectively and in accordance with SBAA policies, procedures

and financial controls.

• Identify administrative, financial or coordination risks,

resolve routine issues within delegated authority, and

escalate matters with clear recommendations for mitigation

where senior decision is required.

• Support inspections, audits and reviews by coordinating

evidence, responding to information requests, maintaining

documentation standards and tracking agreed follow-up

actions to completion.

Administrative and Financial Control

25%

• Exercise delegated responsibility for the management,

validation and quality assurance of staff attendance, leave,

overtime and IRR records, identifying discrepancies and

ensuring timely correction.

• Maintain and oversee restricted duties records and

databases, ensuring data integrity, confidentiality and

appropriate access controls.

• Administer, monitor and scrutinise Government

Procurement Card activity, ensuring compliance with financial

instructions, propriety, regularity and value-for-money

principles.

• Manage low-value purchases and forward planning for

operational requirements, advising prison management on

emerging needs, priorities, risks and budgetary implications.

• Prepare, validate and submit documentation for monthly

prisoner payments, resolving routine queries and acting as

the primary liaison with the Pay Office.

5

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

Operational Coordination and Support

• Coordinate, monitor and assure arrangements for

prisoners’ meals, special dietary requirements and 15%

operational catering needs, escalating risks or service issues

as required.

• Manage interpreters’ fee processes, ensuring accuracy,

timeliness, budgetary control and compliance with local

administrative requirements.

• Lead on building custodian coordination tasks, including

preparation and submission of Statements of Need (SONs)

and Low-Value Work (LVW) requests, monitoring progress,

challenging delays and reporting outcomes to prison

management.

Rehabilitation Programme Coordination

• Independently coordinate the scheduling, administration

and communication of prisoner rehabilitation programmes in 20%

liaison with the Prison and Probation Service and partner

organisations, ensuring arrangements are practical, timely

and properly recorded.

• Ensure rehabilitation timetables and programme information are

accurately produced, updated and communicated to prisoners and

staff.

• Support prison and probation management by identifying

administrative barriers to rehabilitation delivery, analysing

options and proposing practical solutions.

Data Management, Reporting and Performance

• Maintain prison administrative and financial databases,

ensuring data quality, security, confidentiality and usability for 10%

management assurance and reporting purposes.

• Produce, analyse and interpret regular and ad-hoc

management information, reports and statistical returns,

identifying trends, emerging risks, performance issues and

opportunities for service improvement.

• Provide advice and recommendations to prison

management based on analysis of operational, financial and

performance information.

• Prepare case studies, briefing material and analytical

summaries for senior management and external

stakeholders, ensuring information is accurate, appropriate

and clearly presented.

All employees are

• To undertake ad-hoc duties, as required, that may be reasonably expected by the line manager

but are commensurate with the grade, and within the unit objectives.

• To carry out responsibilities with regard to BFC Equal Opportunities and Health & Safety Policies.

Competences required:

Essential:

• Working Together

6

PRISON SUPPORT OFFICER

VACANCY NUMBER: HR/26/156

• Communicating and Influencing

• Analysing and Using Evidence

• Planning and Managing Resources to deliver business results

Training/qualifications required for the post

Essential qualifications:

• School Leaving Certificate.

• Strong organisational, administrative, financial control and analytical skills.

• Demonstrated ability to work independently, exercise judgement, prioritise competing

demands and make recommendations within delegated authority.

• Proficient written and spoken English.

• Proven ability to manage confidential information appropriately.

• Ability to identify risks, maintain accurate records, analyse information and produce

clear written reports for management use.

• Strong IT literacy, including spreadsheets, databases and document management systems.

Desirable:

• Experience in justice, custodial, probation or other regulated operational environments.

• Familiarity with public sector financial or administrative controls.

• Experience supporting inspection, audit or assurance activity.

• CP&F trained user.

Equal Opportunities Responsibilities

The responsibility for implementing the Department’s Equality & Diversity policies is shared by all

staff. The Post Holder has a shared responsibility to ensure that the working environment is free from

harassment, and that the dignity of others is respected. The Post Holder is required to take care that

their own conduct does not cause offence and they should discourage colleagues from harassing

others. Post Holder will be required to undertake a mandated Equality & Diversity training.

Health & Safety Responsibilities

The Post Holder is to take due account of customer care considerations and is responsible for

ensuring that their own actions and their environment is free from items/actions that may be

considered hazardous to others.

Originator: LM Employee:

Signed: Signed:

Date: Date:

(To be reviewed at recruitment or annually at beginning of Reporting Year)

7

Links contained in the official document

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