Outlet Manager at The Landmark Nicosia, Autograph Collection

The Outlet Manager is responsible for the smooth operation, strategic direction, and daily management of the outlet.

Key Responsibilities

• Inspires and leads the outlet’s supervisory team while actively mentoring and supporting line associates to promote a cohesive, high-performing, and quality-driven outlet.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages guest service delivery, ensuring a smooth, high-quality experience from arrival to departure.
• Monitors the quality of food and beverage products to ensure that standards are met.
• Oversees the daily operations of outlet by establishing performance standards and ensuring their consistent implementation and monitoring.
• Manages outlet controllable expenses including cost, supplies, uniforms, and equipment.
• Leads the recruitment and selection procedure for the Outlet team.
• Prepares and approves duty rosters for all service associates, ensuring optimal staffing levels and effective labour cost management.
• Empowers associates to provide excellent customer service. Establishes guidelines so associates understand expectations and parameters. Ensures they receive ongoing training to understand guest expectations.
• Reviews guest feedback from different meal periods and adjusts service strategy to enhance experience

Qualifications & Experience

• Bachelor’s degree or Diploma in Hospitality related field 
• Minimum of 5 years’ experience in the Food and Beverage Service Industry in the same position or any similar role in the Hospitality / Food & Beverage Industry
• Previous experience with Marriot standards will be considered as an advantage
• Excellent command of the English language, both written and spoken
• Outstanding communication and organizational skills
• Working knowledge of general restaurant operations, including personnel management
• Budgeting skills to control costs
• Strong background in HACCP procedures 
• Excellent leadership, management, and team building skills

How to Apply

Please submit your CV outlining your interest and suitability for the role to www.thelandmarknicosiacareers.com under the vacancy “Outlet Manager” or directly through the link https://rcr.li/NMWA.

Thank you for considering this opportunity and for taking the time to apply. While we appreciate all applications, only those selected for further consideration will be contacted. We encourage you to follow our social media platforms for future openings. 

Personal data:

Recipients of personal data

We transmit your personal data to a number of recipients or categories of recipients, including, in particular, within departments of the hotel.

 

Retention period

Your personal data will be used and stored by us only for a limited period, which is equal to either the time objectively needed for us to achieve each corresponding goal of processing or to the time for which we are legally obligated to store any such data for us to comply with legal or regulatory obligations. In any case, we will not process your data for a period longer than one year, beginning from the date on which we concluded our last cooperation. After the set time retention period has passed, we securely delete or destroy your data.

Job Tags: MS Office, Social Media, Αγγλικά, Κύπρος, Λευκωσία