Junior to Mid CRM Manager at Work Channel Recruitment Agency

Our client is a prominent leader in the iGaming entertainment sector, dedicated to delivering a highly engaging and trustworthy experience to its customers while actively redefining the future of the gambling industry.

The Junior to Mid CRM Manager, will be responsible for overseeing designated market(s), driving CRM project, design strategies, fostering collaboration across departments, and ensuring compliance with industry regulations.

We are looking for someone with outstanding organizational, communication, and problem-solving skills, ready to thrive in a dynamic environment and play a pivotal role in our team’s success.

Benefits

• Excellent work environment

• Attractive salary package

• Annual incentive Bonus

• Monetary vouchers on Birthdays and other special occasions

• Fully equipped kitchen and in-house entertaining space

• Option to enroll in Company’s medical insurance plan

• Possibility to enroll in Company’s pension plan

• Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities.

• On-site during probation, hybrid thereafter

Responsibilities

• Take full responsibility and ownership of the CRM for the designated market(s).

• Manage production of CRM plans in accordance with Company’s planning process.

• Strategize, communicate, execute, test, and evaluate various CRM projects.

• Report progress of your CRM efforts to the management and other departments.

• Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.

• Work closely with internal company departments to ensure alignment on communication and events performed globally.

• Liaise frequently with the marketing, tech, product, analytics and copywriter teams to design

marketing initiatives and test new innovative ideas to increase the number and value of customers.

• Ensure compliance with regulations and legislations applied in the iGaming industry.

• Drive to own and execute projects together with an ambitious team.

• Hands-on, proactive, and ready to perform other tasks as assigned when needed.

Requirements

• Excellent organizational skills and superb attention to details.

• Understanding of customer relationship management theory and practice.

• Use data-driven insights to influence project direction and long-term strategy.

• Excellent communication skills, written and verbal.

• Ability to function as a self-starter with an emphasis on getting things done.

• Ability to take full ownership of projects, from start to finish.

• Must be able to work under pressure in fast paced environment.

• Ability to problem solve and adapt to changing business requirements.

• Strong interpersonal skills with the ability to build relationships across Departments and remote

offices.

• Extensive knowledge of MS Office tools.

Note: Thank you for taking the time to apply. We will carefully review your CV and assess your fit for the role. Due to the high volume of applications, only candidates shortlisted for the next stage will be contacted. We truly appreciate your interest, and we encourage you to follow our page to stay updated on future opportunities that may align with your profile.

Job Tags: MS Office, Κύπρος, Λεμεσός