Working time

5 days, 40 working hours

10:00–19:00 with 1 hour lunch break, hours/days should be adjusted depending on events 

The salary

  • Base salary: 1555 € GROSS
  • Bonuses: 30 € per birthday, 50 € per private birthday

Responsibilities

Sales & Client Relations

  • Handling incoming birthday requests (Instagram, Facebook, WhatsApp, phone, in-person) — answering questions, selling, and ensuring high conversion
  • Leading meetings and calls with potential clients with the goal of closing birthday party bookings
  • Finalizing all agreements with clients in writing (menus, decor, animation, extras)
  • Following up with leads to avoid lost opportunities and ensuring timely communication

Event Coordination

  • Preparing needed documents and files for birthdays
  • Organizing and ensuring availability of everything necessary (glasses, plates, cutlery, animation items, decor, etc)
  • Providing the birthday menu to the kitchen at least 4 days before the event
  • Ordering and organizing additional elements (decor, invitations, animation, extras)
  • Keeping the birthday Google Calendar updated with actual information
  • Controlling deposits, bills, and tracking overall spending trends
  • Organizing all required staff for the event (baristas, kids supervisors, cleaner)
  • Being present on the begining of event
  • Taking photo/video reports for internal use/social media

Reporting & Marketing

  • Weekly reports to the owners and manager
  • Preparing reports for internal use (statistics, feedbacks, photo reports)
  • Making ads, checking birthday leaflets, suggesting and organizing ways to increase sales
  • Informing customers in advance about closures of the cafe (signs, stories, etc)
  • Organizing themed events & masterclasses if there is time left

Paid Vacation: 21 days

Working phone provided

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