English Customer support verification ( Forex) at Alpha.Jobs

JOB DESCRIPTION

Responsible for verifying new and old first-time depositors (FTDs), ensuring accuracy and compliance.

Strong communication skills, attention to detail, and efficiency in managing verification tasks are essential for success in this position.

Verification & Client Communication:

• Follow, check, and call new and old FTDs to complete the verification process.

• Conduct verification of professional confirmations.

Task Management & Communication:

• Handle requests and inquiries from Telegram and Slack groups in all brands.

• Ensure smooth and efficient handling of verification-related concerns.

• Maintain accurate records of verification processes and updates.

Collaboration & Reporting:

• Work closely with team members, sales agents and supervisors to ensure seamless workflow.

• Provide timely updates on verification progress and challenges.

• Assist in improving verification procedures for enhanced efficiency and compliance..

Requirements

REQUIRED SKILLS & ATTRIBUTES:

• Strong communication and interpersonal skills

• Attention to detail and accuracy

• Ability to manage multiple tasks efficiently

• Problem-solving and critical-thinking abilities

• Proficiency in using communication tools like Telegram and Slack

• Strong organizational and time-management skills

• Ability to work in a fast-paced environment and adapt to changes

Benefits

What’s Offered:

• Competitive salary + high commissions and bonuses
• Career progression opportunities within a global organization
• Vibrant and international office environment
• Ongoing training and support

Job Tags: Κύπρος, Λεμεσός