Customer Support Officer at Alpha.Jobs

What We Are Looking For:

We are seeking a Customer Support Officer (Spare Parts & Marine Services) to handle client inquiries, coordinate with suppliers, and ensure high levels of customer satisfaction.

Duties & Responsibilities:

• Handle client enquiries appropriately and ensure that high level service is provided.
• Research potential vendors and compare and evaluate offers from suppliers.
• Coordinate with suppliers to ensure smooth orders for each vessel.
• Establish professional relationships with clients as well as vendors and suppliers.
• Provide admin and operational support.
• Manage internal database and filling system.

Requirements:

• Experience of at least 2 years in a similar position is preferable.
• Good commercial awareness of the shipping industry will be considered an advantage.
• Fluent in English and Greek, both written and spoken.
• Possess good organizational, interpersonal, and communication skills.
• Ability to work both independently and productively as part of a team.

Remuneration package and terms will be discussed during the first interview, and based on the candidate’s experience, TMS will provide a comprehensive proposal.

Job Tags: Αγγλικά, Ελληνικά, Κύπρος, Λεμεσός