The COO of Ultimate Fintech’s Events Division is a strategic leader responsible for overseeing and optimising all operational aspects of the division. This includes the successful execution of global events, managing cross-functional teams, scaling operational frameworks, driving profitability and ensuring the brands continue to deliver world-class experiences for attendees, sponsors and partners.

This role will report to and work closely with the CEO to drive the company’s vision, align departments with business goals, and ensure executional excellence across all key markets.

Strategic & Operational Leadership

  • Translate company strategy into actionable and measurable operational plans.
  • Lead the annual planning, budgeting, forecasting, and reporting processes.
  • Own P&L and financial performance for all events and related business units.
  • Ensure operational scalability as the brands expand globally and vertically.

Operations & Event Execution

  • Oversee global planning, execution and delivery of all company events, ensuring excellence across production, logistics, registration, content and attendee experience.
  • Optimize processes and workflows across departments for efficiency, scalability and consistency.
  • Ensure all events comply with local laws, health and safety regulations and internal policies.
  • Partner closely with commercial (sales and marketing) teams to align product positioning, messaging and event execution.

Product & Innovation

  • Drive a culture of innovation and continuous improvement in how events are conceptualised, built and delivered.
  • Lead with the product and content teams to evolve the event value proposition, format and experience based on audience needs and market trends.
  • Leverage attendee, exhibitor and sponsor feedback and analytics to guide strategic improvements and innovation.

People & Culture

  • Manage and mentor department heads across operations, registration, product and conference departments.
  • Drive organizational design and team growth across multiple geographies to support scaling and expansion.
  • Foster a high-performance, collaborative and inclusive culture built on accountability and continuous improvement.
  • Identify talent gaps and support recruitment, training and development initiatives.
  • Support overall culture initiatives of the group in collaboration with HR departments and other management team.

Risk, Compliance & Governance

  • Ensure all events comply with local laws, health and safety regulations and internal policies.

Requirements

  • Proven experience (8+ years) in senior operations leadership roles in large-scale international exhibitions industry.
  • Experience working with C-suite stakeholders in a high-growth, fast-paced environment.
  • Deep understanding of the event lifecycle, especially in large-scale exhibitions and conferences.
  • Proven success in leading multi-functional teams and managing complex global event operations.
  • Strategic thinker with strong business acumen with experience in P&L ownership, budgeting and forecasting.
  • Excellent leadership, organizational and stakeholder management skills.
  • Strong analytical and data-driven decision-making skills.
  • Experience with international event compliance, venue operations and vendor management.
  • High emotional intelligence and cultural sensitivity in global environments.
  • Willingness to travel internationally as required.

Benefits

  • An attractive remuneration package based on experience and qualifications.
  • Discretionary Bonus Plan.
  • Medical insurance coverage.
  • Maternity & Paternity Benefits.
  • Great opportunities for personal and career growth.
  • Training, Learning & Development Opportunities.
  • Flexible working hours.
  • Complimentary lunch.
  • 21 days of annual leave, paid sick leave, long weekend leave, and working from home option.
  • An inspiring work environment with ambitious and enthusiastic colleagues.

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