Banquet Supervisor at Parklane Resort & Spa

Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for enthusiastic, hard-working Banquet Supervisor.

About Parklane

Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.

DUTIES & RESPONSIBILITIES

·        Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

·        Inspect grooming and attire of staff and rectify any deficiencies.

·        Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

·        Inspect storage areas for organization, use of FIFO, and cleanliness.

·        Complete scheduled inventories and stock and requisition necessary supplies.

·        Monitor dining rooms for seating availability, service, safety, and well being of guests.

·        Complete work orders for maintenance repairs.

·        Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

·        Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

·        Ensure uniform and personal appearance are clean and professional.

·        Maintain confidentiality of proprietary information; protect company assets.

·        Support all co-workers and treat them with dignity and respect.

·        Support team to reach common goals.

·        Comply with quality assurance expectations and standards.

·        Move, lift, carry, push, pull, and place objects weighing less than or equal to 23 kg without assistance.

·        Stand, sit, or walk for an extended period of time or for an entire work shift.

·        Read and visually verify information in a variety of formats (e. g., small print).

·        Visually inspect tools, equipment, or machines (e. g., to identify defects).

·        Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

·        Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

·        Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps.

·        Welcome and acknowledge all guests according to company standards.

·        Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

·        Listen and respond appropriately to the concerns of other employees.

·        Speak with others using clear and professional language.

·        Perform other reasonable job duties as requested by Supervisors

·        Leads and/or participate in any new initiative or project as determined by the Management.

QUALIFICATIONS

·        Bachelor Degree or Diploma in Hospitality related field

·        3+ years’ experience of Food and Beverage Service Industry in the same position or any similar role in Hospitality Industry in 4 or 5 star Hotels

·        Excellent Knowledge of English Language

·        Highly effective communication and organizational Skills

·        Working knowledge of general restaurant operations, including personnel management

·        Excellent leadership, management, and team building skills

·        Excellent knowledge of MS Office (especially Excel, Word, Outlook)

·        Knowledge of Hotel software / PMS or Sales

·        Ability to obtain and maintain a food handler certification

·        Customer-centric

Job Tags: MS Office, Outlook, Αγγλικά, Κύπρος, Λεμεσός