Operations Manager

We are seeking a highly experienced and dynamic Operations Manager to take full ownership of all operational aspects at the stunning Doryssa Seaside Resort in Samos .
This challenging, high-impact seasonal role requires a seasoned leader ready to drive operational excellence, ensure flawless execution of brand standards, and dramatically enhance efficiency across the property.
You will be the pivotal force coordinating cross-functional teams and ensuring every guest experience is nothing short of world-class.
Reporting directly to the General Manager, you will: Elevate Service: Directly oversee daily operations across all departments (Front Office, Housekeeping, F&B, Maintenance, etc.), ensuring maximum adherence to our luxury service and brand standards.
Optimize Performance: Coordinate and strategically optimize workflows between operational units to enhance efficiency and guest flow.
Drive Results: Monitor key performance indicators (KPIs) and departmental budgets, implementing proactive and corrective actions to meet and exceed performance targets.
Champion Compliance: Uphold rigorous health, safety, and legal compliance standards across the property.
Lead & Mentor: Serve as a visible, inspiring leader, mentoring diverse operational teams and fostering a culture of collaboration, accountability, and continuous development.
Innovate Processes: Identify and implement strategic process improvements that directly boost guest satisfaction and overall operational productivity.
Resolve Challenges: Handle complex guest feedback and operational escalations with exceptional professionalism and timely, effective resolution.
Strategic Partner: Support the General Manager in strategic planning, resource allocation, and ensuring cohesive departmental strategies.

Job Tags: Σάμος