Service Manager

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GROW WITH US INTO 2027 Join Porto Platanias Hotels & Resorts and take the next step in your career Description Porto Platanias Hotels & Resorts is seeking a Service Manager to oversee the daily service operations and coordinate the restaurant service team.
The Service Manager works closely with the F&B Manager and Assistant F&B Manager, focusing on smooth service operations, compliance with service standards and effective team coordination.
Responsibilities Supervises the daily operation of the restaurants and checks the readiness of the areas before each service, including cleanliness, mise en place and compliance with established procedures.
Coordinates the service team, assigns daily tasks and monitors attendance, professional appearance, performance and compliance with operational procedures.
Monitors the service flow and ensures speed, quality and proper guest service.
Checks the presentation and availability of buffets, where applicable, and ensures that staff are properly informed about menus, products and allergens.
Monitors and implements the required HACCP procedures, ensures compliance with food hygiene and safety standards, and oversees the proper completion of required forms and checks.
Monitors the use of service equipment, tableware and consumables and reports shortages, damages or operational issues.
Ensures compliance with hygiene, cleanliness and professional appearance standards throughout the service areas.
Reports to the Assistant F&B Manager and F&B Manager on staffing, operational, HACCP and guest complaint matters, as well as other departmental needs.

Job Tags: Κρήτη, Χανιά