Key Responsibilities Operations Oversight: Manage the daily operations of the room service department, ensuring timely and accurate delivery of guest orders.
Team Leadership : Recruit, train, and supervise room service employees to maintain high service standards and efficiency.
Guest Experience: Monitor service quality, handle guest requests or complaints, and ensure personalized and professional experience.
Collaboration: Coordinate closely with kitchen and F&B teams to ensure menu accuracy, timely preparation, and smooth service flow.
Financial & Inventory Management: Monitor costs, control inventory, and maintain accurate billing procedures.

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