Job Title: Restaurant Hostess Location: On site Job Type : Seasonal Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth.
We are seeking a highly motivated Restaurant Hostess to provide a warm welcome and ensure a memorable dining experience for our guests.
Job Role: As a Restaurant Hostess at Miraggio Thermal Spa Resort, you will be the first point of contact for our guests.
You will create a welcoming atmosphere, manage reservations and seating, and assist in coordinating the overall dining experience.
Your professionalism and guest-oriented approach will directly contribute to delivering exceptional hospitality.
Key Responsibilities: · Guest Welcome : Greet guests with warmth and professionalism, making them feel immediately comfortable.
· Reservations: Manage reservations and seating arrangements to optimize the restaurant’s occupancy while accommodating guest preferences.
Record reservation details and maintain an organized reservation system.
· Seating : Escort guests to their tables, coordinating with waitstaff to ensure smooth and efficient service.
· Menu Presentation : Offer menus and inform guests of daily specials, promotions, and wine selections.
Provide descriptions of menu items and assist with any dietary or special requests.
· Guest Information : Answer inquiries regarding the restaurant’s offerings, hours of operation, and special events.
Provide information about the hotel’s amenities and services.
· Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover.
Communicate any special requests or guest preferences.
· Guest Recognition: Develop relationships with regular guests, recognize repeat guests.
· Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.
· Cleanliness and Organization : Maintain an organized and presentable hostess station at all times.