Reservations Agent (Seasonal)

We are currently seeking a motivated candidate to join our Reservations Department.
T he selected candidate will be responsible for providing booking and reservation services to customers over the phone or via email, with a focus on delivering excellent customer service.
Responsibilities Handle booking and reservation inquiries from customers over the phone or via email Assist customers in making and modifying reservations according to their preferences and needs.
Process payments and send confirmation details to customers promptly and accurately Address any issues that may arise with bookings or reservations, ensuring swift resolution to maintain customer satisfaction Collaborate with the hotel personnel to coordinate guest stays, ensuring all requests are accommodated and guests have an excellent experience

Job Tags: Αθήνα - Αττική