Key Responsibilities Operational Leadership: Oversee the daily operations of multiple F&B outlets, ensuring smooth service and alignment with brand and company standards.
Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.
Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.
Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.
Quality & Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.
Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.
Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.
Reporting: Provide performance updates, forecasts, and recommendations to the Food & Beverage Manager and Executive Team.

Job Tags: Κρήτη, Χανιά

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