A new job opportunity just landed!
We are actively looking for a Mobility Operations Specialist to join a skilled, dynamic team!
Do you demonstrate previous experience in customer service, fleet management, or operational coordination? Are you interested in evolving within a leading multinational company currently thriving within the automotive mobility market? If this sounds like a job match for you, apply now and step into a position where you can truly drive improvement and elevate your career!
As a Mobility Operations Specialist your main responsibilities include : Answer queries and provide exceptional customer support through phone and email Deliver customer service by managing the replacement process end-to-end Maintain compliance with internal policies and operational standards Share customer feedback to identify improvement opportunities and enhance operational performance Allocate vehicles to reservations by effectively balancing specific customer requirements with operational cost efficiency Align consistently with external service partners and Rent-a-Car suppliers to ensure high-quality service delivery Resolve customer concerns and manage complaint handling processes to ensure maximum satisfaction and timely resolution Organize daily operational schedules to ensure seamless vehicle preparation and timely delivery to all customers Provide on-site support at the mobility station by managing vehicle pick-ups and conducting thorough return inspections

Job Tags: Αθήνα - Αττική

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