IT Support Specialist
Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement.
Adecco is currently seeking on behalf of its client, large company producing raw materials for confectionery , bakery, and ice cream, for a dynamic professional to cover the following position: It Support Specialist Job Description • Provides first and second level IT support across the organization • Diagnoses and resolves hardware, software, network and printing issues • Escalates complex incidents when necessary and follow up to ensure resolution • Manages user accounts, access rights and system configurations • Maintains and update documentation, user manuals and troubleshooting guides • Supports employees with training and guidance on IT system and best implementations • Participates in key IT project, including rollouts , upgrades , and system implementations • Monitors recurring issues and propose long – term solutions for system optimization
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