As part of the Help Desk Team, the IT Support Engineer will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.
Job duties: Users Support in Headquarters and our remote locations by resolving requests from our ticketing system Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators Troubleshooting hardware and software issues of corporate PCs and laptops.
Requirements: BSc degree in Information Technology or related field Minimum 2 years of experience in a similar role Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP) Knowledge of Computer hardware and software Experience in Antivirus and Antispam Software Understanding basic principles of networking and IP telephony Very good communication skills and team player Benefits: Competitive remuneration package & extra benefits Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 11 years) Among top industries in international market trends Multiple learning & career opportunities

Job Tags: Αθήνα - Αττική, Η/Υ

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