IT Support Administrator

ManpowerGroup Greece, on behalf of our client, is seeking a mid level IT Administrator Our client is an internationally recognized company operating in the cosmetics and hygiene care industry, with a strong global presence.
With a long-standing commitment to innovation, sustainability, and high-quality products, the company combines science and tradition to deliver trusted solutions to consumers worldwide, while fostering a modern and people-centric working environment.
Location: Athens – Eastern suburbs Working Model: Οn-site Contract type: 5‑Month Fixed-Term Employment Contract Level: Mid-level Reporting to: IT Manager What you will do: As an IT Support Administrator, you will provide daily technical support to end users, ensuring smooth IT operations and a high-quality user experience.
You will act as a key point of contact for IT-related issues, supporting hardware, software, Microsoft 365 services, and collaborating with local and international IT teams.
Responsibilities: Provide 1st and 2nd level IT support to end users Deliver daily end-user IT support across hardware, software, and business applications Manage incidents and service requests through ServiceNow (SNow) and ensure timely resolution Support and troubleshoot Microsoft 365 environment including Outlook, Teams, OneDrive, and related services Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and meeting room equipment Provide hardware & workstation support, including setup, upgrades, replacements, and maintenance Prepare, install, and configure user workstations (Windows and Mac environments) Support onboarding and offboarding activities, including user account setup and equipment allocation Assist with user access management, password resets, and permission-related requests Perform basic system monitoring, patching, and software updates Maintain IT asset inventory and stock management Create and update technical documentation and user guides Follow IT policies, security standards, and cybersecurity best practices Escalate complex incidents when necessary and coordinate with specialized teams Collaborate with local and international IT teams to support infrastructure, applications, and global IT initiatives

Job Tags: Outlook, Windows, Αθήνα - Αττική, Η/Υ