In Room Dining Senior Waiter / Waitress

Mandarin Oriental, Costa Navarino is looking for an In Room Dining Senior Waiter / Waitress to join our Food & Beverage team, for season 2025.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline.
Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.
The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.
About the job Based at the Mandarin Oriental, Costa Navarino within the Food & Beverage Department in Pylos, Messenia, Greece, the In Room Dining Senior Waiter / Waitress is responsible to provide the highest level of service and professional excellence, being ever present in the operation ensuring the highest standards and completely satisfies our guests during their meal experience.
The In Room Dining Senior Waiter / Waitress reports to the F&B Supervisor.
As In Room Dining Senior Waiter / Waitress, you will be responsible for the following duties: Maintain a professional appearance, uniform, and hygiene standards.
Ensure mise en place is prepared for efficient in-room dining service.
Have full knowledge of the menu, take orders professionally, and up-sell products.
Ensure cleanliness, order accuracy, and compliance with service standards.
Handle billing, special requests, and guest complaints efficiently.
Prioritize guest satisfaction, proactive communication, and workplace safety.

Job Tags: Πύλος