Welcome to Domes!
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success.
We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance.
Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Domes Miramare Corfu, a Luxury Collection We are currently hiring for Domes Miramare Corfu, a highly energetic, results driven and experienced Hotel Operations Manager .
The Role: The ideal candidate functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the company.
Some of the responsibilities: Oversees on property departments to ensure that an optimal level of service and hospitality, are provided to hotel guests.
Trains, schedules, coaches and supports associates, ensuring they perform in accordance with the international brand / hotel standards and SOPs Plans activities and allocate responsibilities as to achieve the most efficient operating model Prepares all required paperwork, including forms, reports and schedules, in an organized and timely manner Is aware of guest satisfaction scores and brand standards and work towards increasing departmental and overall guest satisfaction Resolves any customer complaints and avoid potential problems by reviewing and monitoring operational issues, business flow and associate performance Inspects facilities and enforce strict compliance with health and safety standards Assures hotel maintenance and staff or equipment adequacy Oversees and ensure internal audit standards are met Commits to meet and exceed all key performance standards and measures Able to balance operational needs, implement strategy and display a passion for business excellence Stays current with industry trends and monitors strengths and weakness of competition

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