Head Waiter

Job Title: Head Waiter Location: Pierros Verde, Lithakia Zakynthos Employment Type: Seasonal Our Philosophy: At Pierros Verde, we believe in crafting moments of serenity and beauty, combining the island’s natural charm with refined hospitality.
Designed with an eye for detail and a passion for comfort, our hotel provides a sanctuary where luxury meets nature.
Here, every guest is treated as a cherished friend, and every experience is thoughtfully curated to ensure complete satisfaction.
We are now seeking a professional and passionate Head Waiter to join our service team and lead the dining experience with warmth, precision, and hospitality excellence.
Key Responsibilities: -Team Supervision: Lead and coordinate the service team, ensuring efficient operations and outstanding guest service at all times. -Service Flow: Organize and delegate daily tasks, maintaining smooth flow during breakfast, lunch, and dinner operations. -Training & Guidance: Mentor and support new and existing team members, upholding service standards and procedures. -Guest Interaction: Welcome guests, present menus, and assist with food and wine recommendations, enhancing the dining experience. -Upselling: Promote food and beverage options through suggestive selling and menu knowledge. -Order Management: Take orders accurately and ensure timely communication with the kitchen and bar teams. -Service Excellence: Oversee food and beverage delivery to tables, ensuring elegance, accuracy, and guest satisfaction. -Cleanliness & Setup: Maintain high hygiene standards and oversee table setup, cleanliness, and readiness of the dining area. -Complaint Handling: Address guest concerns diplomatically and take immediate action to resolve issues. -Stock Monitoring: Monitor service equipment and stock levels, reporting needs to the appropriate department. -Safety & Hygiene: Follow all safety, sanitation, and health regulations as required in a fine dining environment.
Requirements: -Experience: Proven experience in a similar role in high-end restaurants or hotels. -Leadership Skills: Ability to manage and motivate a team in a fast-paced environment. -Language Skills: Proficiency in English is essential; knowledge of Greek or other languages is a plus. -Service Knowledge: Solid understanding of table service, wine pairing, and fine dining etiquette. -Interpersonal Skills: Strong communication, guest-oriented mindset, and polished personal presentation. -Problem-Solving: Calm, professional demeanor in handling challenges or guest concerns. -Flexibility: Willingness to work evenings, weekends, and holidays as required. -Teamwork: Positive, respectful, and proactive attitude toward colleagues and management. -Excellent knowledge of the menus.
Lead the Experience of Elegant Dining Join Pierros Verde and take pride in curating refined and memorable dining experiences.
Be the leader of attentive service and genuine hospitality, in a setting where every detail matters.

Job Tags: Αγγλικά, Ελληνικά, Ζάκυνθος