Are you a talented Head of Reception looking to take your career to the next level? We are looking for a highly skilled and experienced Head of Reception to lead the front-desk and call center team of a leading ophthalmology clinic in Athens, part of a multinational healthcare group.
This is a key role for a person with excellent leadership and communication skills, who will ensure the smooth operation of daily patient services.
As a Head of Reception , you will be responsible for the below: Lead, mentor, and manage a team of receptionists and call center agents.
Oversee daily operations and workflows to ensure high-quality patient service.
Handle patient inquiries and resolve any issues or complaints effectively and professionally.
Maintain a positive and collaborative work environment.
Collaborate with other departments to improve internal processes.

Job Tags: Αθήνα - Αττική

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