Koullias Group is seeking to recruit Front Office Manager We are seeking a dynamic candidate to join our team at Atlantis Hotel, a 4-star property and proud member of Koullias Hotels, located on the stunning island of Kos.
Our Philosophy Hospitality from the heart.
Authenticity and tradition are in harmony with innovation.
Sustainability is a way of life Sense of family among our guest and staff.
Services Quality is our promise.
Responsibilities Lead the front desk team and ensure a smooth guest check-in/check-out experience.
Provide training and ongoing support to ensure staff are well-prepared for their roles.
Handle escalated guest concerns and resolve issues efficiently.
Coordinate with other departments to manage room availability and optimize occupancy rates.
Monitor front desk operations to guarantee proper staffing and coverage.
Requirements Degree in Hospitality.
Minimum of 3-5 years’ experience in a relevant position in 4* hotel.
Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions.
Team spirit and customer-oriented approach.
Fluent in English, additional languages a plus.
Why work with us? Attractice remuneration package.
Accommodation and full meals.
Work in a prestigious and welcoming environment.
Professional skills development.