Key Responsibilities Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.
Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.
Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.
Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.
Coordination: Collaborate with other departments (housekeeping, maintenance, F&B, etc.) to ensure seamless guest services.
Reporting & Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.

Job Tags: Χαλκιδική

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