Front Desk Agent / Receptionist

A Βoutique Ηotel in the centre of Athens is seeking a Front Desk Agent / Receptionist for a full-time, permanent position.
Key Responsibilities: Handling guest check-ins and check-outs Managing payments (cash, debit, credit cards, room charges) Responding to guest calls, emails, requests, and inquiries Coordinating with Housekeeping regarding room readiness Assisting with back-office tasks during the shift Providing guests with information about the hotel and local attractions Preparing daily reports (arrivals, departures, special requests) and ensuring accuracy Completing cashier and closing procedures in the Property Management system Requirements: Degree in Tourism / Hospitality Previous experience in a similar position, preferably in boutique hotels Excellent command of English; additional languages are a plus Familiarity with PMS, Channel Manager, and OTAs extranets Good knowledge of MS Office (Outlook, Word, Excel) Strong customer service orientation and professional attitude Ability to multitask and work effectively under pressure Team spirit, adaptability, strong communication and organizational skills What We Offer: Stable, full-time position Friendly and respectful working environment Continuous training and professional development Competitive salary based on experience and qualifications Central location with easy access to public transport

Job Tags: MS Office, Outlook, Αγγλικά, Αθήνα - Αττική