Are you a natural problem-solver with a passion for technology and customer excellence? We are looking for an enthusiastic Customer Support Representative to join a leading team in the financial technology sector.
This role offers the perfect blend of technical support and client interaction, focusing on POS & e-commerce systems.
If you are looking for a stable yet evolving professional environment to grow your skills, we want to meet you!
As a Customer Support Representative, your responsibilities will be to: Provide 1st and 2nd level technical support for POS & e-commerce systems via phone, email, or ticketing Diagnose and resolve technical issues by collaborating with specialized internal teams Log and track all support requests accurately within the Helpdesk system Provide remote installation and configuration of POS equipment when necessary Offer clear guidance and training to customers on basic POS and e-commerce operations Maintain high-quality standards by complying with established procedures

Job Tags: e-commerce, Αθήνα - Αττική

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