Adecco HR is the largest Human Resources services company worldwide and is certified in Greece, according to the international standard ISO 9001:2015, in the fields of recruitment and selection of personnel and temporary employment.
We are seeking a Corporate Technical Support Engineer for a leading multinational telecommunications company.
Job Description • Troubleshoot and resolve customer technical issues which arise after service activation • Perform all required actions in order to support Converged Telephony and Legacy Services to customer, while following all Vodafone internal coordination activities that follow the troubleshooting process. • Organize field technician visits to customer premises in order to perform all appropriate actions. • Perform Services proactive Monitoring and run health checks • Send technical incident reports to Business customers

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