Client Support Specialist

Are you passionate about providing exceptional customer support ? We are actively looking for a Client Support Specialis t to join a skilled, dynamic team at one of the top cosmetics companies worldwide with the most well-known brands.
Does it sound like you? If yes, apply now!
As a Client Support Specialist your main responsibilities are: Contact person of the customers within the Customer Service and to ensure the complete execution of the order-collection cycle Communication with sales department on customer-related issues Creating a personalized relationship with the customer to optimize the level of service Preventing and ensuring the smooth processing of orders and tracking them until delivery Effective communication with customers regarding deadlines, shortages, information, etc.
Recording, analyzing, and tracking complaints, returns, etc. in collaboration with Credit Manager, sales teams and distribution center Communication with Credit Manager to identify any credit risks and implement tailored corrective actions Settlement of customer accounts

Job Tags: Αθήνα - Αττική