Human Factor is seeking, on behalf of a client – a company specializing in professional career development – for a B2B Sales Representative .
The selected professional will be the primary point of contact for individual clients and educational institutions.
Key Responsibilities Serve as the first point of contact for clients (students, parents, and educational institutions) via phone, email, and online channels.
Provide accurate information about the company’s’ products, services, and educational tools Record, track, and follow up on customer inquiries and support tickets through the company’s CRM Guide new customers through onboarding processes and assist them in using the company’s digital platforms Handle and resolve customer complaints in a professional, solution-oriented manner Maintain up-to-date knowledge of company offerings, ensuring clear and consistent communication Collaborate with sales, marketing, and product teams to improve the overall customer experience Gather and communicate customer feedback to relevant departments for process and service improvement

Job Tags: Αθήνα - Αττική

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