Assistant Waiter/Waitress

Porto Platanias Hotels & Resorts is looking for a Reservations Agent to join its Reservations Department.
The successful candidate will be responsible for handling reservation requests, providing professional customer service and ensuring the smooth management of bookings, contributing to a high-quality guest experience from the initial inquiry through to the completion of the reservation process.
Assistant Waiter/Waitress Key Responsibilities: Welcome guests in a warm and professional manner, assist with seating arrangements, and ensure a pleasant and attentive presence throughout the restaurant.
Work closely with the Maître, Head Waiters and department supervisors, supporting daily restaurant operations and the delivery of high-quality food and beverage service in line with Porto Platanias Hotels & Resorts standards.
Ensure the proper preparation, cleanliness and presentation of tables, service equipment and workstations before, during and after service.
Maintain a good knowledge of menu selections, beverages and food service offerings in order to provide guests with accurate information and basic recommendations.
Cooperate effectively with the restaurant team, kitchen and bar staff to ensure smooth operations and the timely and accurate delivery of orders.
Maintain high standards of cleanliness and restaurant presentation, strictly adhering to food safety and hygiene regulations (HACCP), as well as the Group’s internal procedures and operating standards.

Job Tags: Κρήτη, Χανιά